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How it works

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1

Discover

The vast majority of work we undertake in homes in your area are very similar jobs, such as tap replacements, boiler servicing, boiler faults and toilet repairs etc. You can  see the full list of standard jobs and clear up-front prices, by checking out our services or selecting any of our service buttons in the tabs below.

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Schedule a visit

Ready to schedule your engineer visit? Simply click on the relevant link and you will instantly see the availability of your local engineer. Pop in your details and your 2-hour appointment window is confirmed.

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Arrival

Your engineer will arrive at your home within 2 hours of your chosen appointment start time. (e.g. if you select 9am your engineer will arrive at your home between 9 – 11am).

Our services

Book a time slot

Select one of the services below to book a time slot, or find your service by browsing the tabs.

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Need help?

Can’t see what you’re looking for or unsure about booking?

Don’t worry. We might deliver the same on-line efficiency as some sort of Tech-Giant but we are also real local people with mobile telephones!! So just give us a call and we can discuss your requirements with you and forward you the right link to schedule your engineer visit today.

Call us today on: 07863028067

or if you want to send us a picture to help diagnose your problem then we use Whatsapp.

Contact us on Whatsapp

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On the day

What to expect on the day

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Your 2-HOUR window of arrival.

You will have seen this explained in several places when booking your appointment. Here we offer a little bit of additional information as it’s so important to us that we meet and exceed your expectations on the day of your appointment.

When you schedule your engineer visit, you will select an appointment time. This appointment time is the beginning of a 2 hour window in which you can expect your engineer to arrive at your home.

As our engineers work through the day their schedules are frequently impacted by things like traffic, complications and collecting materials etc. We use the 2 hour buffer zone throughout the day as it plays a vital role in us continuing to deliver a 99.9% on-time success rate for all of our customers.

For example:

If you select a 9am appointment you can expect your engineer to arrive anytime between 9am – 10:59am. It is really important to avoid any confusion that an arrival time after 9:01am is NOT a delayed appointment. It is perfectly normal for our engineers to arrive near the beginning, in the middle, or towards the end of your 2 hour appointment window and we have 99.9% success rate in doing so.

Please consider when selecting your 2 hour window of arrival that the engineer will also need enough time to complete the job if they arrive towards the latter end of the window.